Warranty Information
We stand behind the quality of our products with comprehensive coverage and a streamlined claims process.
Official Warranty
100% genuine manufacturer coverage on all items.
Easy Claims
Digital and in-store claim processing for your convenience.
Dedicated Support
Expert technical assistance available 6 days a week.
Coverage by Category
Phones
- • 1 Year Official manufacturer warranty
- • Software & hardware support
- • Excludes liquid/physical damage
Laptops
- • 1 Year Standard manufacturer warranty
- • Motherboard & Battery coverage
- • Extended plans available
Audio
- • 6 Months Brand warranty
- • Manufacturing defects only
- • 7-day replacement period
How to Claim
1
Initiate Request
Contact our support with your order ID and a description of the issue.
2
Verification
Our team will remotely troubleshoot or request the item for inspection.
3
Technical Assessment
Certified technicians verify the defect and warranty status.
4
Resolution
Repaired or replacement unit is dispatched back to you.
Warranty Voids
Coverage is automatically terminated if the product shows signs of unauthorized opening, liquid ingress, or significant impact damage.
✕ Broken Seals
✕ Third-party Repair
✕ Cracked Screens
✕ Rooted/Jailbroken OS